Frequently Asked Questions
Everything you need to know about your San Diego Wave FC gear and orders.
How long will it take for my San Diego Wave FC order to arrive?
Standard shipping typically takes 3-7 business days within the United States. Please allow an additional 1-2 business days for order processing during peak season or match weeks.
Can I return or exchange a customized jersey?
Items with custom names and numbers, including authentic player jerseys, are final sale and cannot be returned or exchanged unless there is a manufacturing defect.
What is your return policy for standard merchandise?
We accept returns of unworn, unwashed merchandise with original tags attached within 30 days of the delivery date. Shipping costs for returns are the responsibility of the customer.
Do you offer international shipping for global fans?
Yes, we ship Wave FC merchandise worldwide. International shipping rates and delivery times vary by country and will be calculated at checkout.
How do I know what size jersey to order?
We provide a detailed size chart on every product page. Please note that 'Authentic' jerseys have a slimmer, athletic fit compared to 'Replica' jerseys, which offer a more relaxed fit.
My tracking number isn't updating. What should I do?
Tracking numbers may take up to 24-48 hours to activate once the carrier receives the package. If your status hasn't updated after 3 business days, please contact our support team.